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How spade888 Handles Your Personal Data

This Privacy Policy sets out what data spade888 collects when you open an account, make a deposit via Touch 'n Go eWallet, Boost or GrabPay, and browse the lobby — and exactly how we protect it.

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PRIVACY CONTACT

Reach Us About Your Data

If you want to access, correct or delete the personal data we hold, or if you have a question about how a specific transaction was recorded — for example a Touch 'n Go eWallet deposit or a GrabPay withdrawal — our support team handles data requests directly. Players in Shah Alam and across Malaysia can reach us through the channels below.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

spade888 applies SSL encryption across all account pages and payment flows, so data moving between your device and our servers is protected in transit. We keep your data only as long as your account is active or as required by applicable law — once an account is closed and the retention period lapses, personal records are deleted or anonymised. Cookies on our site are limited to session management and lobby performance; you can adjust cookie preferences through your browser settings at any time.

SSL Encryption

All account login, registration and payment pages run over SSL. Your credentials and payment references are encrypted before they leave your device.

Cookie Policy

We use session cookies to keep you logged in and performance cookies to load the lobby faster on mobile. No advertising cookies are set without your consent.

Data Retention

Account data is held while your account is active and for the period required by Malaysian law. After that window closes, records are deleted or anonymised.

Third-Party Sharing

We share data only with payment processors like Touch 'n Go eWallet and GrabPay, and only the minimum needed to complete your transaction or verify your account.

What We Collect and Why

spade888 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you register, we collect your name, contact details and account credentials. Each time you fund your account through Touch 'n Go eWallet, Boost or GrabPay, we log the transaction reference and amount to reconcile your wallet balance — we do not store your full e-wallet

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PIN or card number. We also collect device identifiers and session data when you browse on mobile, which helps us keep your account secure and load the lobby correctly on your handset. Log data such as IP address and browser type is retained for fraud detection
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and is not shared with third-party advertisers. We process your data only for account management, payment verification, and where required by applicable law in Malaysia. You may request a copy of the data we hold on you at any time through our support channel.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy

Here are the questions we hear most often about how your data is handled at spade888. If your question is not covered here, reach out via live chat and ask for the privacy team.

We collect your name, email address, contact number and account credentials at registration. Payment method details such as your Touch 'n Go eWallet or GrabPay transaction references are added when you make your first deposit.

No. We only receive a transaction reference and amount from Touch 'n Go eWallet and Boost. Your PIN and full wallet credentials stay with those payment providers and are never passed to or stored by us.

Contact our support team via live chat or email and state that you are making a data access request. Include your registered username so we can locate your records and respond within a reasonable timeframe.

Yes. You can request deletion of your account data by contacting support. We will remove or anonymise your records once any legally required retention period under applicable Malaysian law has passed.

We use session cookies for login continuity and performance cookies to load the lobby on mobile. You can block or clear cookies through your browser settings at any time without losing your account access.

We do not sell or share your data with advertisers. Data is shared only with payment processors — such as GrabPay or DuitNow — and only the minimum information needed to complete or verify your transaction.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How spade888 Handles Your Personal Data

Reach Us About Your Data

How We Protect and Manage Your Information

Common Questions About Your Privacy

01 What personal data does spade888 collect when I open an account?

02 Does spade888 store my Touch 'n Go eWallet or Boost PIN?

03 How do I request a copy of the data spade888 holds on me?

04 Can I ask spade888 to delete my personal data?

05 What cookies does spade888 use and how do I control them?

06 Does spade888 share my data with third parties for marketing?

Privacy Policy

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